FREQUENTLY ASKED QUESTIONS
Once the order is placed, we will ship your item within 24 hours or next business day. For back orders items or special custom order items we will ship the item soon as possible.
After checkout and the transaction is completed, you can view the order detail in your account and receive an email from us with the information.
If you wish to return an item for any reason, please contact our support to create a RMA number. Once the RMA is created, please make sure all item is packed correctly to avoid any damages during shipping. Please note that we do charge restocking fee for returns except defective items. Please see our return policy for more details.
The status of the product will be update daily, out of stock item will be replenish. For back order and pre-order item that are consider special orders will be ship out right away once the item arrived.
For customer that is looking to purchase large quantity or customization in bulk quantity will receive wholesale price and discount. Please contact us with the quantity and detail, we will be more than happy to work with you.